FAQ
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Contact us directly, or check the FAQ below…
Yes- we can make some or perhaps all of your products for you. Not only can we make your products to your specifications and requirements, we can also help you with shipping and logistics, introduce you to customs brokers, help you with designing or transferring products and a whole lot more!
This enables you to focus on your customers while we manufacture your products – and you grow!
* Patient positioning, e.g. shoulder cuffs, straps, finger traps (wide range)
* Surgical drapes, e.g. transparent equipment drapes, fenestrated drapes
* Fluid management, e.g. urology drain bags, barrier boots
Yes we can!
* Our resources are scalable, easy to grow
* Our capabilities are limited mainly by materials and machines
* We are always sourcing new materials for new products
* We primarily focus on assembly processes (not chemical processes)
* We have a range of third party suppliers for injection moulding, lab tests and complimentary processes
* We are happy to discuss with you about your products- click the Request for Quote button below
* From a thousand to hundreds of thousands, per year
* For hundreds- likely not worth outsourcing effort and shipping, unless high value products
* Outsourcing effort is required to define the product, requirements, processes
* We also make prototypes and FAI samples in smaller quantities for new products
* Provide drawings/ specifications and a few samples as well as your quality expectations
* We will provide a quotation, then FAI samples for you to validate
* We manufacture, we can also help arrange shipping; you import and sell
* Supply chain (material) costs are typically substantially cheaper in Asia
* Allows you to focus on your priorities- like customers
* Allows you to grow quickly and reduce costs
* Outsourcing to Malaysia avoids China tariffs
* US labour costs are high and increasing
* Shipping typically costs ~5- 10% of factory cost
* ISO 13485 quality management system and FDA registered contract manufacturer
* Start with partial container loads (LCL), e.g. a couple pallets
* Sea shipping is typically not very expensive, however overland transport may increase transport costs
* As your volume grows use 20’ and 40’ sea containers, costs fall
* We work to optimise cartons and packing for shipping efficiency, where possible
* Mix multiple products into a shipment, increasing shipment frequency, growing your product portfolio
* Reduced product cost may allow for lower costs to your customer and increasing market share and volumes
* We owned and operated factories in China for many years, we have experience in both
* We use Malaysia as our primary factory
* Both countries have their strengths, but operating in Malaysia allows us better cost and management, and saves our customers on tariffs
* We prefer Malaysia for labour and costs
* Excellent management, technical and labour resources in Malaysia
* Both countries have excellent logistics and shipping
* Malaysia has both English and Chinese language skills
* Malaysia has free trade agreements (FTAs) with SE Asia (ASEAN) and China
* Malaysia doesn’t have China’s export tax (selected VAT refund on export)
* Malaysia doesn’t have the range of import quotas China has, which increase material costs (e.g. foam)
* Malaysian cost structures are lower than China’s
* Malaysia’s customs structure allows for the temporary import of goods during manufacture, without customs and VAT
* No observable corruption as an exporter in Malaysia
* IPR = Intellectual Property Rights
* NDA = Non-Disclosure Agreement
* We are strong believers, noting everything has its limits
* We enforce NDAs on our suppliers for custom parts
* We also manage, annotate and record drawings carefully
* We also believe in IT security controls including password protected access, encryption and other best practices
* All factory staff are citizens of Malaysia
* We don’t use foreign labour (non-Malaysian)
* All workers have employment contracts
* We meet or exceed all legal requirements on overtime, pay, safety etc
* Very large products may be expensive to ship
* Low volume, made to fit (e.g. individually customised) or very short lead times may prove expensive
* Products requiring materials with very high MOQ (Minimum Order Quantity), beyond product requirements
* Very expensive machines (where not available or easy to outsource) unless the volume justifies
* Dangerous goods since it may be expensive to develop or implement the necessary safety procedures
* Absolutely, and this often enables faster growth
* Many of our customers are SMEs
* Lower cost
* Flexibility to ramp up to meet demand or demand peaks
* Opportunity to grow volume and further reduce costs
* Opportunity to add new products
* Opportunity to bid on larger projects
* We can introduce customs brokers to help you with your import
* We can offer shipping or introduce you to shippers
* Although we can’t import your products for you, we understand the process and know people who are experts in it
* You handle your FDA and regulatory requirements
* We handle our ISO 13485 and FDA registration
* You are the manufacturer of record and responsible for your product
* Our customers appreciate confidentiality (and so might you)
* Our customers include:
* Fortune 500
* FTSE 100
* Medical device companies selling to global medical device companies
* Specialised medical device companies
* SME regional companies
* US labour rates are typically 4- 8 times higher than Malaysia’s
* Chinese labour rates are also much higher than Malaysia’s
* Labour rates affect everything from the labour content of your product to material & transport costs
* Our products are built for export, without duties and taxes
* Factory space, transport, materials are also less expensive
* Factories are typically near sea ports leading to lower transport costs
* It is usually cheaper to ship around the world than land transport across the USA
* We have been manufacturing medical devices for two decades
* Never had a recall
* Only rarely a minor quality issue (always rapidly resolved)
* Customers rate our supplier quality as excellent
* Our customers include huge global medical device companies
* We strictly follow ISO 13485 (it’s not just a certificate on the wall)
* Quality is about understanding and managing risks
* We prefer to start a new product with smaller batches and get it out to end customers before ramping up the volume
* We will often arrange to air ship a partial batch of a first lot for a new product, then transition to sea shipment
* Some products might take a few months, sterile products are more likely to take a few quarters (e.g. 6 months)
* No- we are a contract manufacturer (we make your products to your drawings and only sell those to you)
* You tell us who/ where to ship your products
* Customers do come to us with new product ideas and we can help develop those into a new product
* Sometimes we can introduce you to another customer and you can develop a product relationship with them
During COVID a customer provided us with rough drawings for a proposed new product, we sourced materials and prepared a manufacturing process before together obtaining approval for the product, ramped up a new production line and produced six (6) 40′ sea containers per week within a two months! We had almost 200 workers manufacturing the product in shifts- all fully trained and qualified for the new product.
This isn’t normal, but we shipped a million pcs in a year!
We operate a CER (Controlled Environment Room) with controlled access and clothing. We are in the process of establishing an ISO certified cleanroom.
We manufacture non-sterile products; some of our products are then sent for medical sterilisation and validation to produce sterile medical products, typically packaged in a Tyvek® pouch or similar. We primarily work with gamma irradiation for sterile products and e-beam for pre-dosing. Some of our products are subject to Ethylene oxide (EO/ ETO) sterilisation.
Some customers use internal and/ or outsourced kitters/ packagers to perform kitting/ packaging and sterilisation of a bundle of products.
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Reach Us
Email:
info@mapletreeglobal.com
Phone:
+1-778-557-1800
WhatsApp:
+34-647118237